Maintenance service

Why You Need a Technical Subscription Service Agreement

By signing a Subscription Service Agreement with us, you are guaranteed prompt technical service and maintenance for your business.

What will you receive under the agreement?

1. The agreement saves you money. By signing an agreement with us, you do not pay each time you call our specialists. Therefore, first and foremost, we are interested in ensuring that your SAO (accounting automation system) runs smoothly and without issues.

2. The most valuable thing in an SAO is not the hardware, or even the software. The most valuable — is the data entered into the SAO during operation. That is why we set up daily backups of your data and ensure that backups are always completed correctly.

3. Maintenance of POS workstations (cashier workstations) for clients who have signed an agreement is provided seven days a week. In some cases, it is even provided outside working hours.

4. Clients who sign an agreement with us receive the highest-priority service.

5. You can always be sure that hardware or software problems will not stop your business from operating. Even if equipment breaks down, we always provide equivalent equipment for the duration of the repair.

6. The agreement clearly states the time frame within which our specialists must resolve any issues that arise.

7. The agreement clearly lists technical support phone numbers and the schedule for providing our services.